Our Services

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  • Compare profiles and prices and select your cleaner
  • Book your permanently employed household professional at a fixed price
  • Rely on verified service partners
  • Our personal customer service is available for you from Monday to Saturday, 8am to 5pm
  • Full flexibility for you: no contract, no notice period

Our Services

The #1 in Germany

There’s a reason why Helpling is such a popular platform for finding the right cleaner, household professional or service provider: with over 10,000 independent service providers, a 4.3-star rating on Google, and over 5,000 reviews on Trustpilot, Helpling offers you the best service – all over Germany.

Find your ideal service with just a few clicks

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1. Choose your service

Choose one or more services from the extensive offer

2. Enter your postcode

Enter your postcode to find services available in your area

3. Choose your preferred date

Select the preferred date and time of your service

4. Send your booking request

Compare profiles and prices and make your booking request

We are top rated at

Helpling GmbH & Co. KG place picture
4.6
Yashoda Selzle profile picture
Yashoda Selzle
2 months ago
john schäfer profile picture
john schäfer
2 months ago
F. B. profile picture
F. B.
2 months ago
Philipp Wietzke profile picture
Philipp Wietzke
2 months ago
Carolina Adaros profile picture
Carolina Adaros
5 months ago
Vanessa Sousa profile picture
Vanessa Sousa
5 months ago
Julia Lopes profile picture
Julia Lopes
6 months ago
Juliana Beeche profile picture
Juliana Beeche
7 months ago
Uwe R. profile picture
Uwe R.
1 year ago
I am very satisfied with the service.
The employees in the ServiceLine are friendly, empathetic and competent!
Alex profile picture
Alex
1 year ago
You have smeared the floor in Eimsbüttel with your advertising, what's the point of that?
Dr. Julia Otten profile picture
Dr. Julia Otten
1 year ago
Uncomplicated and fast!
Sofia Schifrin profile picture
Sofia Schifrin
1 year ago
Salvatore Pace profile picture
Salvatore Pace
1 year ago
Helpling is super uncomplicated. You can find good forces there!
ne le profile picture
ne le
1 year ago
We booked a cleaner who damaged a part of our apartment. When we contacted Helpling, we were told they only cover damages from 500 Euros and over. Otherwise they suggest you try and claim from the cleaner, which seems pretty shocking considering they charge a commission.
I have now the second person from Helpling. I was always very satisfied with the Service provided by the company. When I got problems they have found a new cleaning help for me. I told them my requirements and then they found a new person for me. I am very happy with the cleaning done by this person. I would recommend the company to my friend so for.
Harmony Jacques profile picture
Harmony Jacques
2 years ago
I was honestly quite disappointed in the service. It started with the cleaner asking 2 hours before the service to come 1-2 hours later. What choice did I have at that point?

I had to move my day around and then she comes earlier than she made it seem like she wa coming. I understood her reasoning - needed some documents for her visa - I empathize because I am a foreigner myself.

But to be honest we have a 2 bedroom flat. I put 3 hours to clean for her because I assumed she would be fast enough to deep clean but she really took her time and honestly she didn’t even clean fronts of cupboards. I don’t know all in all maybe I’ll try again because someone else could be better. But look I’ve been a cleaner before when I’m younger so I just expect more and better.
Jyotika Chhetiza profile picture
Jyotika Chhetiza
2 years ago
Easy to use, lot of cleaner registered on the website so the cleaning request gets accepted within couple of hours. Chat feature allows to communicate seamlessly with the cleaners. Also allows to book recurring or reschedule or cancel appointments. Can highly recommend.
I made a very good experience with the app.
My request was to get a cleaning help every 2 weeks for 2 hours. My first provider was fine but it wasn’t as good as I thought it should. There was no problem to switch the provider in the app and the second time was a big win for me. Exceptional service and a very professional cleaning. I‘m very satisfied with my decision to get a cleaning help through this app.
The advices received from the app, what to prepare for the providers, so that the flat is prepared for the service were very helpful. It made everything go smooth from the beginning.
So overall I can only recommend it.
MrArtisch profile picture
MrArtisch
3 years ago
Michael M. profile picture
Michael M.
3 years ago
The platform itself is very intuitive and you can quickly find a suitable domestic help in the area. Worked fine for us.
Monika Klein profile picture
Monika Klein
3 years ago
So far, all booked cleaners have been punctual, friendly, clean and hard-working. I have already recommended Helpling to others. However, it would be good to note in the profile if cleaning staff do not speak German.
Although working for the first time in my work apartment, which is very difficult to clean, the new force has managed in a very reserved but all the more careful way that guests can also feel comfortable. A cleaning with care.
Alexander Funck profile picture
Alexander Funck
3 years ago
Good service and fast matchmaking. The quality of the cleaning staff has been okay to very good and mostly friendly.
Trying out the app is recommended.
Tried Helpling already several times, always with cleaners who had around 4.9 star review. If you have high cleaning standards that were met by cleaners in the past, Helpling might not be for you. Even if I gave very detailed instructions (which room first, which cleaning materials in the kitchen) they just did it different and even used bathing cleaner an ALL surfaces!! It normally was also not really 100% clean. I am no switching to their professional cleaners, the others are just not satisfying or I was just always unlucky.
ofek ca profile picture
ofek ca
3 years ago
Second time using the service, and still very happy! It’s a great way to treat yourself and get the house in better form without having to break a sweat.
Very much depends on the cleaner. First 2 were not showing up, third were cutting the corners, smearing dust on the surfaces and leaving 30min earlier each time besides being always late. But we decided to give it a last chance and now with another cleaner everything is shining. Look on the ratings and reviews first.
?.?.??.?.? profile picture
?.?.??.?.?
3 years ago
Worst experience ever. Reached out to these guys for deep cleaning, their cleaners do not come with their own equipments (mop, solvents etc required for deep cleaning). Even if you‘re ready to pay extra they simply don‘t have it. And its not about the cleaners, its helplings who doesn‘t have that capability.They don‘t know how to run a business if they can‘t help their customers with their basic needs. I would rather prefer local services.
Alexander Eckert profile picture
Alexander Eckert
3 years ago
I had several chances to use the Helpling service at home. I am more than simply satisfied. The guys which offer their service are always friendly and i never saw a questionable result or something that coudln't be cleared in a simple way. Helpling itself offers a nice and easy website to book the services. Its super transparent when your next booked service will be and you get a nice reminder a day before. The chat function is quite nice to make sure the cleaner knows whats expected and you can add some short changes in time or whatever. Give it a chance - its as nice as you think.

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Find the service that suits you!

  • Compare profiles and prices and select your cleaner
  • Book your permanently employed household professional at a fixed price
  • Rely on verified service partners
  • Our personal customer service is available for you from Monday to Saturday, 8am to 5pm
  • Full flexibility for you: no contract, no notice period