Rug & Carpet Cleaning

Gentle treatment to preserve colours and texture

  • Deep cleaning for hygienic carpets
  • Gentle treatment to preserve colors and texture
  • Fast drying time
Teppich wird professionell mit Dampf gereinigt

Find your ideal cleaner with just a few clicks

1. Enter your postcode

Enter your postcode to find cleaners available in your area.

2. Choose your preferred date

Select the preferred date, time and frequency of your clean.

3. Send your booking request

Compare cleaner profiles and prices and select who will receive your request.

Our Services

Personal testimonials from customers

“Great carpet cleaning! Spotless, fast and reliable. Even coffee and tea stains were removed. I can only recommend the service!”

Marie F.

Rated 5 out of 5

“Professional and reliable company with very helpful and friendly staff. Work was completed to our complete satisfaction.”

Anika H.

Rated 5 out of 5

“At noon the carpet was cleaned and before dinner it was clean and dry again. We are very satisfied, thank you very much!”

Vanessa J.

Rated 5 out of 5

Your benefits with Helpling

Your Ideal
Cleaner

Compare prices and reviews of thousands of profiles and book the cleaner that suits you and your home best, in just a few clicks.

Liability
insurance

For your protection, all cleaners on the Helpling platform are covered by liability insurance up to €5 million. You can find more information in our T&Cs.

Helpling – The #1 Cleaning Platform

Helpling was named the best online cleaning service in 2021 by DtGV and scored highly in the categories of price, booking convenience & cleaning quality.

English Customer
Service

Our English speaking customer service team is there for you – Monday to Saturday from 08:00 to 17:00 by email or phone.

We are top rated at

Helpling GmbH & Co. KG place picture
4.6
Yashoda Selzle profile picture
Yashoda Selzle
2 months ago
john schäfer profile picture
john schäfer
2 months ago
F. B. profile picture
F. B.
2 months ago
Philipp Wietzke profile picture
Philipp Wietzke
2 months ago
Carolina Adaros profile picture
Carolina Adaros
5 months ago
Vanessa Sousa profile picture
Vanessa Sousa
5 months ago
Julia Lopes profile picture
Julia Lopes
6 months ago
Juliana Beeche profile picture
Juliana Beeche
7 months ago
Uwe R. profile picture
Uwe R.
1 year ago
I am very satisfied with the service.
The employees in the ServiceLine are friendly, empathetic and competent!
Alex profile picture
Alex
1 year ago
You have smeared the floor in Eimsbüttel with your advertising, what's the point of that?
Dr. Julia Otten profile picture
Dr. Julia Otten
1 year ago
Uncomplicated and fast!
Sofia Schifrin profile picture
Sofia Schifrin
1 year ago
Salvatore Pace profile picture
Salvatore Pace
1 year ago
Helpling is super uncomplicated. You can find good forces there!
ne le profile picture
ne le
1 year ago
We booked a cleaner who damaged a part of our apartment. When we contacted Helpling, we were told they only cover damages from 500 Euros and over. Otherwise they suggest you try and claim from the cleaner, which seems pretty shocking considering they charge a commission.
I have now the second person from Helpling. I was always very satisfied with the Service provided by the company. When I got problems they have found a new cleaning help for me. I told them my requirements and then they found a new person for me. I am very happy with the cleaning done by this person. I would recommend the company to my friend so for.
Harmony Jacques profile picture
Harmony Jacques
2 years ago
I was honestly quite disappointed in the service. It started with the cleaner asking 2 hours before the service to come 1-2 hours later. What choice did I have at that point?

I had to move my day around and then she comes earlier than she made it seem like she wa coming. I understood her reasoning - needed some documents for her visa - I empathize because I am a foreigner myself.

But to be honest we have a 2 bedroom flat. I put 3 hours to clean for her because I assumed she would be fast enough to deep clean but she really took her time and honestly she didn’t even clean fronts of cupboards. I don’t know all in all maybe I’ll try again because someone else could be better. But look I’ve been a cleaner before when I’m younger so I just expect more and better.
Jyotika Chhetiza profile picture
Jyotika Chhetiza
2 years ago
Easy to use, lot of cleaner registered on the website so the cleaning request gets accepted within couple of hours. Chat feature allows to communicate seamlessly with the cleaners. Also allows to book recurring or reschedule or cancel appointments. Can highly recommend.
I made a very good experience with the app.
My request was to get a cleaning help every 2 weeks for 2 hours. My first provider was fine but it wasn’t as good as I thought it should. There was no problem to switch the provider in the app and the second time was a big win for me. Exceptional service and a very professional cleaning. I‘m very satisfied with my decision to get a cleaning help through this app.
The advices received from the app, what to prepare for the providers, so that the flat is prepared for the service were very helpful. It made everything go smooth from the beginning.
So overall I can only recommend it.
MrArtisch profile picture
MrArtisch
3 years ago
Michael M. profile picture
Michael M.
3 years ago
The platform itself is very intuitive and you can quickly find a suitable domestic help in the area. Worked fine for us.
Monika Klein profile picture
Monika Klein
3 years ago
So far, all booked cleaners have been punctual, friendly, clean and hard-working. I have already recommended Helpling to others. However, it would be good to note in the profile if cleaning staff do not speak German.
Although working for the first time in my work apartment, which is very difficult to clean, the new force has managed in a very reserved but all the more careful way that guests can also feel comfortable. A cleaning with care.
Alexander Funck profile picture
Alexander Funck
3 years ago
Good service and fast matchmaking. The quality of the cleaning staff has been okay to very good and mostly friendly.
Trying out the app is recommended.
Tried Helpling already several times, always with cleaners who had around 4.9 star review. If you have high cleaning standards that were met by cleaners in the past, Helpling might not be for you. Even if I gave very detailed instructions (which room first, which cleaning materials in the kitchen) they just did it different and even used bathing cleaner an ALL surfaces!! It normally was also not really 100% clean. I am no switching to their professional cleaners, the others are just not satisfying or I was just always unlucky.
ofek ca profile picture
ofek ca
3 years ago
Second time using the service, and still very happy! It’s a great way to treat yourself and get the house in better form without having to break a sweat.
Very much depends on the cleaner. First 2 were not showing up, third were cutting the corners, smearing dust on the surfaces and leaving 30min earlier each time besides being always late. But we decided to give it a last chance and now with another cleaner everything is shining. Look on the ratings and reviews first.
?.?.??.?.? profile picture
?.?.??.?.?
3 years ago
Worst experience ever. Reached out to these guys for deep cleaning, their cleaners do not come with their own equipments (mop, solvents etc required for deep cleaning). Even if you‘re ready to pay extra they simply don‘t have it. And its not about the cleaners, its helplings who doesn‘t have that capability.They don‘t know how to run a business if they can‘t help their customers with their basic needs. I would rather prefer local services.
Alexander Eckert profile picture
Alexander Eckert
3 years ago
I had several chances to use the Helpling service at home. I am more than simply satisfied. The guys which offer their service are always friendly and i never saw a questionable result or something that coudln't be cleared in a simple way. Helpling itself offers a nice and easy website to book the services. Its super transparent when your next booked service will be and you get a nice reminder a day before. The chat function is quite nice to make sure the cleaner knows whats expected and you can add some short changes in time or whatever. Give it a chance - its as nice as you think.

Is it worth it to have my carpets professionally cleaned?

You may think that cleaning your carpets weekly with a vacuum cleaner is enough, but it’s not. Most of the time, dust, crumbs and insects get stuck in the carpet, and a regular vacuum cleaner is not powerful enough to suck them out and clean the carpet thoroughly.

Why do I need to have my carpets cleaned?

Every day, we constantly step on the carpets with our dirty feet. Even if we can’t see the dirt accumulating, it’s definitely there. Even if we are careful, sometimes food crumbs can fall down and get stuck between the carpet fibres without you noticing.

When dirt, dust and crumbs remain in your carpet for a long period of time, they become a breeding ground for insects, germs and bacteria. Since people are constantly walking on the carpet, the germs and bacteria can easily become airborne and cause allergies or illness.

How often do I need to clean my carpets?

It is advisable to spotless your carpets once every 6 months. For weekly maintenance, it is enough to vacuum the carpet fibres.

How long does it take to clean carpets?

Depending on the size and type of your carpet and how dirty it is, on-site carpet cleaning usually takes between 30 minutes and an hour.

For factory carpet cleaning, it usually takes between 3 days and 1 week, depending on the condition of the carpet.

What should I do before and after carpet cleaning?

Before:
Remove furniture on the carpet or remove breakable items from the furniture and surrounding area. Inspect your carpet for problem areas, such as stains.

After:
Do not walk on the carpet or place furniture on it for at least 6 hours. Lay it out to dry completely. Open windows and doors to ventilate the room and help the carpet dry.

You have questions? We look forward to helping you!

FAQs

Find the right answers to your questions here.

Help Portal

Need help? Use our portal!

Book Carpet Cleaning now